To print to the Brown PAWPrints queue:
- Open the document you wish to print.
- Preview first to make sure the page is set up correctly for printing and you print only what you need. Click Print.
- Select Print from the File menu.
- When the print dialog box appears, customize your print options (if needed) and click Print.
- Your print job will appear in the print queue, viewable on your desktop.
Releasing your print job to a Printer:
- To release your pages to a printer, go to the print release station and follow the print release instructions below. Print release stations are located adjacent to the cluster printers.
- Login with your Brown username and password, and then SWIPE your Brown ID when prompted.
- Select the print job(s) from the PAWPrint queue that you wish to release to the printer.
- From the list of pending print requests, click on one. The number of sheets, associated cost, and your remaining balance will be displayed for your review. Selecting your print job enables the "Print" and "Delete" buttons.
- Use the delete button to remove a selected job from the PAWPrint queue.
- Select the jobs you wish to print and click on the Print button. A fee of $.07 per single-sided page and $.10 per double-sided page will be deducted from your card.
- Go directly to the printer to collect your output, as it will not have a banner page. Note that any job held in the queue for more than 24 hours is automatically deleted.
Please note:
- The remaining PawPrints or Bear Bucks balance must be sufficient to cover the cost of the selected job or it will not print.
- Take care when deleting. You will not be offered a confirmation step. Once deleted, it is permanently removed.
Duplex printing using Windows:
- Select PAWPrints from your Printers and Faxes control panel (Start..Printers and Faxes)
- Right-click on PAWPrints and select Properties from the quick menu.
- Click on the Printing Preferences button.
- Under the Layout tab in the Print on Both Sides section, select Flip on long edge.
- Click Apply to confirm your duplex print setting.
- Click OK to close the PAWPrints Properties dialog box.
NOTE: Duplex printing will be your default print setting. Remember to select None in the Print on Both Sides section of the print properties dialog box when you want to print single-sided pages.
Reimbursement Policy:
CIS and the Library will reprint a document if the reason it did not print, or was smudged during printing, was due to a mechanical problem with the printer or a problem with the PAW Prints software. Reprints will not be issued to users who print the wrong document or have their document incorrectly formatted. Users must include the print output with any request for a reprint or reimbursement due to unacceptable print quality.
To obtain a reprint or reimbursement, either:
Approach a CIS lab consultant or Reference Librarian with your output and request a free reprint.
If a CIS lab consultant or Reference Librarian is not available, take your output to the CIS Help Desk in the CIT and complete a reimbursement request form for a reprint/refund. NOTE: Cluster printers are configured to cease printing if the toner levels are too low to produce an acceptable print image.